Healthcare

Patient messages become structured triage summaries inside rules the model cannot cross, with the rule that fired on the record.

A triage summary must never become a diagnosis, every message carries protected health information, red-flag recall matters more than precision, and each escalation has to name the rule that fired for the audit.

WorkflowPatient messages into structured triage summariesMeasured
Red-flag recall on a labelled set, tuned for recall over precision by design; the PHI redaction diff per message.
WorkflowDiagnosis requests refused, the attempt loggedMeasured
Every refusal and the rule behind it in the audit log; deterministic escalation rules run before and after the model.

“How do we use AI in a regulated setting without it giving medical advice?”

Demos in this domain

What it looks like running.

plannedShape

Triage Desk

Patient messages in, structured triage summaries out, with hard rules that the model cannot cross.

Offers that fit

Where to start.

Shape Pilot4 to 8 weeks

One use case on real data in your tenant, with golden-set evals, guardrails, tracing, a cost dashboard and handover

₹6 to 20 L · $15k to 45k

Ship Build8 to 16 weeks

Production build, integrations, security review, monitoring, runbook, training, 30-day hypercare

₹20 to 60 L · $45k to 150k

Book a discovery callAll bands and terms